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FortiAIGate AI Security

📖 Why AI Gateways Matter

None of these companies was hacked.

In April 2023, engineers at Samsung pasted internal source code into a public chatbot to get help with their work. The code left the company in a single prompt. Samsung's answer was to restrict generative AI on company devices until it had controls in place.

In December 2023, a car dealership in California put an AI assistant on its website. A visitor told it to agree with everything the customer said, then asked for a new SUV for one dollar. The bot answered: "That's a deal, and that's a legally binding offer." A firewall saw a normal HTTPS request.

In February 2024, a tribunal in British Columbia ruled against Air Canada after its website chatbot invented a refund policy for a grieving passenger. The airline argued that the chatbot was responsible for its own actions. The tribunal disagreed: the company is responsible for everything its AI tells a customer (Moffatt v. Air Canada, 2024 BCCRT 149).

Three different failures — sensitive data going out, instructions coming in, and answers nobody checked — with the same root cause: the AI application talked to the model directly, and nobody in the middle was watching.

It is already happening in your organization

From Toronto to São Paulo, the pattern is the same. HR builds an assistant that knows salaries and medical leave. Customer service puts a chatbot on the website. Developers use AI agents that read code and call tools. Finance asks why the AI bill tripled last month. Each team picked its own model, stored its own provider key in its own application, and nobody can answer three questions:

  1. Who is sending what to which model?
  2. What sensitive data is leaving, and what are the models answering?
  3. How much is it costing, and who stops it when it runs away?

When a regulator, an auditor or a customer asks — under PIPEDA or Quebec's Law 25 in Canada, sector rules such as HIPAA or PCI DSS in the United States, Mexico's federal data protection law, Colombia's Law 1581 or Brazil's LGPD — "we don't know" is not an answer.

When you need an AI gateway

Situation Why a gateway
Internal assistants with sensitive data (HR, finance, legal, health) Inspect prompts and answers; block or redact personal and payment data
Customer-facing chatbots Stop prompt injection and harmful answers before they reach the customer
AI agents and coding assistants One credential per agent, approved models only, every call recorded
Several teams or business units using LLMs Separate workspaces, budgets and administrators on one shared platform
Several model providers (cloud and private) One endpoint for applications; provider keys never leave the gateway
Regulated industries and public sector Audit trail of every request, policy evidence for auditors
Unpredictable AI spending Budgets and rate limits per team, project, application and user

Your case: the HR Document Assistant

A large corporation with offices from Canada to Brazil has built "HR Document Assistant" — a private LLM that answers questions about every HR document in the company: offer letters, employment contracts, policy handbooks, benefits guides, performance reviews, disciplinary procedures and compliance forms. Employees reach it through an internal web application called ChatBot.

Who uses it What they ask
Employees Vacation, benefits and company policies
HR Business Partners Sensitive employee relations cases
Hiring Managers Compensation analysis and job leveling
Payroll and Legal teams Payroll questions, compliance and labor law guidance
HR Admins The model's knowledge base

The model knows salaries, disciplinary records, medical leave history and termination details. That makes it one of the most sensitive AI systems in the company — and during the pilot, the same three failures appeared:

  • An employee asked the ChatBot to show its system prompt, and it printed its internal instructions. Instructions coming in.
  • A payroll analyst pasted a corporate card number and CVV to format an expense report, and an employee typed their payroll password in a help request. Sensitive data going out.
  • Nobody could prove what the assistant answered, which model it used, or how much the pilot cost. Answers nobody checked.

Before the ChatBot opens to every employee, the security team decides that it will reach the model only through FortiAIGate. You are the engineer who builds that control point.

Zone In this workshop
Zone 1 — ChatBot Application The HR ChatBot that every student uses
Zone 2 — FortiAIGate Your own workspace in a shared FortiAIGate 8.0.2
Zone 3 — HR Document Assistant LLM A private model, llama3.2:3b, served by Ollama inside the lab

Your mission: put FortiAIGate in the middle

FortiAIGate sits between every application or agent and every model. Each request is authenticated with its own virtual key, checked against approved models and budgets, inspected on the way in and on the way out, and recorded. In this workshop you build that control point for the HR ChatBot, one lab at a time:

Risk Control you will configure Lab
Instructions coming in (the one-dollar SUV, the system prompt) Prompt injection detection Lab 4
Sensitive data going out (the source code, the corporate card) Data leak protection, block and redact Lab 5
Answers nobody checked (the refund policy) Output guardrails and harmful content rules Labs 5–6
Applications using any model with any key Approved models, key rotation and revocation Labs 3, 7
Runaway cost and no evidence for the auditor Budgets, rate limits and logs Lab 8

🧭 About This Workshop

This workshop explores FortiAIGate 8.0.2, the latest release of the Fortinet AI gateway. You will protect an internal HR Document Assistant chatbot powered by a private LLM: every prompt and every response goes through FortiAIGate, which controls who can use the model, inspects the content in both directions, routes the traffic and keeps the cost under control.

FortiAIGate 8.0.2 brings new capabilities that you will use throughout the labs: a redesigned GUI, workspaces, expanded detectors and guardrails, compliance and policy guardrails, cost visibility with token budgets, and guardrails in nine languages.

📅 Agenda

Time Type Module
20 min Presentation AI Gateways and the OWASP Top 10 for LLM Applications
20 min Presentation FortiAIGate 8.0.2 Architecture
20 min Hands-On Lab Access & Environment Tour (Labs 1–2)
20 min Hands-On Initial Setup (Lab 3)
25 min Hands-On Prompt Injection (Lab 4)
30 min Hands-On Data Leak Protection (Lab 5)
25 min Hands-On Harmful Content & Custom Rules (Lab 6)
20 min Hands-On Model Access & Key Lifecycle (Lab 7)
25 min Hands-On Budgets, Rate Limits & Logs (Lab 8)

Total duration: 3 hours 25 minutes

📚 Learning Materials

🚀 Labs

Lab 1 — Lab Access

Identify your assigned workspace and verify access to FortiAIGate and the ChatBot.

Start Lab

Lab 2 — Environment Tour

Review the FortiAIGate 8.0.2 architecture, the path of a request and the objects you will configure.

Start Lab

Lab 3 — Initial Setup

Create your project and virtual key, and route the ChatBot through FortiAIGate.

Start Lab

Lab 4 — Prompt Injection

Block prompt injection and system prompt leakage with a Natural Language detector.

Start Lab

Lab 5 — Data Leak Protection

Block and redact card data, credentials and personal data in prompts and responses.

Start Lab

Lab 6 — Harmful Content & Custom Rules

Filter harmful content in both directions and build regex rules for company-specific data.

Start Lab

Lab 7 — Model Access & Key Lifecycle

Allow only approved models, rotate a secret and revoke a key.

Start Lab

Lab 8 — Budgets, Rate Limits & Logs

Stop runaway clients with budgets and rate limits, and investigate every request in the logs.

Start Lab